We use checklists a lot at work. They help us reduce waste and ensure a high quality product. If we’ve run into a problem before, we’re likely to run into it again, so we might as well go down the checklist of “Did you think about this?” and “Did you do that?” items before submitting code into the repository.
But our checklists have gotten a little long and messy, which raises the risk that people won’t use them at all. Part of my job is to improve our team best practices and checklists, so I’m working out how to make all of those checklist-bound countermeasures fresher and more accessible.
So I’m very hopeful that Atul Gawande’s The Checklist Manifesto: How to Get Things Right, which arrived on my desk today, will give me some in-the-trenches perspective. I’ll keep y’all posted on what I learn.