Category Archives: Health Care

Thoughts from a Thursday Morning

In honor of the company meeting earlier this morning, here are some of the things I’ve learned and thoughts I’ve had this morning . . . bullet point style:

  • I can’t decide whether Arcade Fire’s new album, “Suburbs,” is completely, utterly pretentious and lacking in fun, or if that’s me I’m thinking about.
  • The second week of August may be the second best commuting week of the year. It has felt like the week between Christmas and New Years.
  • The reception areas of Newton-Wellesley Hospital (NWH) are under construction, and the architects created a display of the materials they’re using. I like that a lot.
  • Phlebotomists, who specialize in doing something inherently painful with a minimum amount of discomfort, aren’t paid well enough. I’ve been poked many times, and the ones who do it well really are amazing.
  • The NWH lab dedicated to drawing blood is extremely quick. It’s where I prefer to go. It opens at 8:30.
  • At 7:00 the main hospital lab claimed a 30 minute wait, but it was really an hour-long wait for 60 seconds of actual medical procedures.
  • Some days I’m really eager to get to work and finish up what I was working on the day before. Today was one of those days.
  • In early April, Sports Illustrated predicted the Chicago Cubs would finish second in the NL Central, with a record of 81-81. To make that happen, the Cubs will have to go 33-15 for the rest of the season. The Cubs also have an estimated payroll of $137M for the season, which is $100M more than the team one behind them, the Pittsburgh Pirates. (The Pirates!)
  • I should have brought a book with me to the lab. I just finished reading about platypuses and have started reading about Romantic science.
  • I was smarter during the company meeting. Now I know a lot more about “Black-point compensation: theory and application” and ICC color profile rendering intents than I did yesterday.

And now it’s time to muck around with run-length encoding.

Posted in Baseball, Book Notes, Color and Vision, Diabetes, Health Care, Life Lessons | 3 Comments

Bring on the Nanoparticles

A vaccine may be on the way (eventually) that reverses type 1 diabetes, according to a report posted Friday on the Diabetes Health site. The vaccine, which uses tiny fragments of protein to bind to the T-cells that destroy insulin producing beta cells, seems to be working pretty well in mice; and the “nanoparticles that contained human diabetes-related molecules were able to restore normal blood sugar levels in a humanized mouse model of diabetes.” (Tee hee, “humanized moue model.”)

Because the protein nanoparticles are specific to the T-cells that are overly aggressive in destroying beta cells, the vaccine doesn’t appear to harm the other T-cells that keep our immune system healthy. And, it’s possible that this therapy can be tailored to other immune-related diseases beyond diabetes.

JDRF, the Juvenile Diabetes Research Foundation, supported this research. This is why I support them and why I hope you will donate to JDRF, too.

Combine this with some other recently reported research that alpha cells in the pancreas spontaneously become beta cells when the latter are deficient, and you have what we’ve always wanted: a cure for diabetes. I’m being cautious, since nothing has been tested in humans — even at a very basic level — and the process of converting from alpha to beta capabilities is described as “slow.” Still, this is what gives me hope that some day type 1 diabetes will be a thing of the past. . . . Some day soon, I hope.

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Moving Healthcare off the “Mainframe”

I’m going to be writing about diabetes, patient-centered healthcare, online community, and what I’d really like in a diabetes self-management solution. But that’s too big for tonight.

As a precursor, consider Eric Dishman’s TedMed talk about “moving healthcare off the ‘mainframe.’”

In a nutshell, when people do free association with “healthcare,” this is what they say:

  1. Doctor
  2. Hospital
  3. Illness, sickness, disease

Dishman says this is the old “mainframe” model of health — a model based on reactive, crisis-driven, population-based treatment. Instead, he says (and I agree) that we should focus on a “personal healthcare paradigm centered on the home,” especially for our aging population. This new model would be proactive, pervasive and personalized and would be based on more than just biological lab data.

That sounds very much like what I would like to see in a diabetes solution.

Posted in Data-betes, Diabetes, Health Care, Video | Leave a comment

How Much Are Hospitals Paid for Services?

A while back when I wrote about how much my healthcare costs my insurer, I mentioned that people with different insurance plans pay wildly different amounts for the same services.

Here’s an example from an an outpatient department from a real hospital* providing more or less the same billable health education service for each patient. The hospital dealt with 25 different insurers. The average payment for each of the roughly 2000 cases was $88.50. One private insurer paid as little as $46 per case, while another paid $146. Medicare provided $89** per case, and Medicaid reimbursed $183. Payments for all of the other cases were somewhere in between, mostly below the average cost . . . except for the smallest payors, who had an average payment of over $278. That’s more than three times the average cost!

Certainly the Medicaid patients aren’t getting $94 more service per case than Medicare patients. And it’s definitely not fair to the patients paying $278 per visit for a half-hour of medical education. Furthermore, I doubt that the hospital would let the department continue to provide its excellent service if it were only getting $46 per patient.

Why is there such a disparity in reimbursement? For one thing, insurance companies can’t collude with each other or with hospitals to say, “We’ve all decided to give you $88.50 per half hour of this kind of medical education.” (But all of the insurers know how much Medicare will pay, so there’s some kind of sharing anyway.)

Beyond regulations to encourage competition, I actually don’t know why there’s such a large difference. I hope that if you know you can tell me. Honestly, I’d love to know more about this. Leave a comment.


* — I haven’t been given permission to say which hospital or which department.

** — Medicare was only about 1/7 of the cases, so it’s not artificially affecting the average payment.

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Public Document – Official Business

This is just a brief coda to the Congressional action on healthcare. There’s a little bit left for lawmakers to do, but I hope this is the last political post from me on the issue. I do plan to continue investigating and explaining the economics of health care and, of course, diabetes self-management.

But I have to mention the letter from Rep. Richard Neal (MA-2) that arrived in the mail today. About a month ago, Lisa — my lovely wife and the sobering yin to my raging yang — took my angry rant, gave it focus, and made it more moderate and constructive. We sent a copy to each member of our congressional delegation in the hopes that it would convey some public support for reform. This was the first time I’ve actually sent a letter to a representative or senator, though I have sent some e-mails and made a phone call.

I honestly didn’t expect to hear back from anyone, and we were both really excited to receive a letter that showed that Mr. Neal (or someone on his staff) actually read our letter and took the time to write a personalized, non-form letter back to us after the legislation passed.

Anyway, that’s enough self-indulgence — for now, at least.

Posted in General, Health Care | Leave a comment

The Checklist Manifesto

How can you prevent mistakes? Some mistakes have extraordinary costs: airplane crashes, surgical infections, building collapses, nuclear power-plant explosions. Even the mistakes that don’t kill people — like software defects and leaky roofs — can slow you down by adding waste to a process, forcing you go back and spend time (and money) to fix a problem. In either case, we don’t choose to make these mistakes. So how do we prevent them?

Atul Gawande proposes a solution for all sorts of endeavors in his book The Checklist Manifesto: How to Get Things Right. It’s a short, engaging read, and I recommend it for anyone who has to apply knowledge to complete a task. That’s most of us.

We use checklists and recipes in some of our software development processes, and I’m in the process of applying what I’ve learned to improve them. I hope to share some of the results here in coming months — supposing that the final product isn’t too site-specific — but in the meantime, here are my more-or-less raw notes from Gawande’s book, which isn’t specific to any particular industry, although it was written from a surgeon’s perspective.

  • Checklists are all about managing complexity, providing a “cognitive net” against “flaws of memory and attention and thoroughness.” They are “forcing functions . . . straightforward solutions that force the necessary behavior.” A good checklist should help its users “get the stupid stuff right.”
  • The project plan is a kind of checklist. And the communication (submittal) schedule is a complexity manager. The idea is to communicate what needs to happen when in a complicated process (like building a skyscraper, writing software, or operating on a patient) and having a process in place to ensure that all of the parties in the project have shared all of the information about changing requirements and problems available at specific times.
  • It’s possible/advisable to use tools to manage complexity, conflicts, and information integration. Sometimes the result of using the tool looks like a checklist, but not always. Sometimes it’s a Gantt chart or a cook’s recipe.
  • The checklist steward: Anybody can change a checklist, but it has an owner who feeds and waters it.
  • Complex situations don’t (usually) require detailed instruction. They do require high-level goals and lots of communication. (Gawande gives the fascinating case study of Wal-Mart’s response to hurricane Katrina in 2005.) Solutions should be simple, measurable, transmissible. They should encourage team interaction and engagement. Project owners should facilitate communication for complex tasks.
  • The team huddle helps coordination, and it can help with keeping commitments. It’s important to communicate risks and issues early and often.
  • Communication should happen (at the very minimum) during specified “pause points” between transitions in the process. In the operating room, these points might be just before administering the anesthesia, before closing up the patient, etc. In an airplane cockpit, they are before starting the engines, before leaving the gate, before take-off, before landing, and so on. (Figuring out what these are in a software development process is something I’ve already started considering.)
  • Aviation uses lots of small checklists. A “normal situation” checklist should be very short. An exceptional situation should be very brief, readable, and actionable, too.
  • Good checklists are made by practitioners, usable, available, put into use, about 5-9 items long, tested, and completable in about 60-90 seconds (or less).
  • Bad checklists are long, imprecise, vague, hard-to-use, or impractical.
  • Cockpit crew have created two categories of checklists: DO-CONFIRM and READ-DO. “With a DO-CONFIRM checklist . . . team members perform their jobs from memory and experience, often separately. But then they stop. They pause to run the checklist and confirm that everything that was supposed to be done was done. With a READ-DO checklist, on the other hand, people carry out the tasks as they check them off — it’s more like a recipe.”
  • Things that are “never” forgotten by a normal practitioner don’t need to be on a list.
  • After they’re put into use, checklists need continuous improvement. They must be revisited and refined. It’s a good idea to put a publication date on them.
  • Most people — doctors, financiers, software engineers, etc. — don’t like to use checklists. They consider them neither fun nor in keeping with the “heroic” nature of their role. They feel checklists are “beneath them.”
  • Ideally they should be usable and helpful for both novices and old-hands.
  • Checklists should not be rigid, creativity- or team-killing exercises. They’re designed to “get the dumb stuff out of the way” and provide the leeway to be creative on the hard/sexy stuff. They’re frameworks for self-discipline and productivity.

Other people’s notes about the book:

The Daily Show With Jon Stewart Mon – Thurs 11p / 10c
Atul Gawande
www.thedailyshow.com
Daily Show Full Episodes Political Humor Health Care Reform

Do you use checklists? How well do they work for you? What do you like and dislike about them? Feel free to leave your feedback in the comments.

Posted in Book Notes, From the Yellow Notepad, Health Care, Life Lessons, Software Engineering | Leave a comment

The Day After “Armageddon” – The Healthcare Roundup

Apologies for the overblown title to this post, but Rep. John Boehner (R-OH) just amused me to no end last night with his claim that it was Armageddon for America. I love hyperbole, especially about the Apocalypse; and it doesn’t get much more hyperbolic than saying the world is going to end in judgment and damnation if we do something. Anyway, on with a little recap of what happened yesterday.

First off, what does the new legislation do? The New York Times and the Washington Post each have good overviews. I honestly don’t understand why these easy-to-understand recaps were so elusive in the weeks leading up to yesterday’s votes.

Who wins and who loses in the healthcare bill? In a nutshell, around 32 million uninsured people and the name-brand drug companies gain the most, followed closely by people with pre-existing conditions. For doctors, hospitals, insurers, and generic drug companies, it’s a mixed bag of gains and loses.

In my opinion, the people leaving the most empty-handed seem to be the Republicans who proposed legislation very similar to this in the 90s but didn’t pursue it aggressively. And then over this last year — depending on your point of view — were either shut out of crafting the healthcare reform law or sat out in protest. Despite claims to the contrary, the plans are very heavily centered in the private sector, bringing lots of new healthcare consumers to private insurers, favoring private insurers over public plans, preserving drug company profits, and bringing federal dollars to hospitals, doctors, insurers, etc.

The costs and benefits for individuals/patients/consumers are mostly positive (in my opinion). There’s more access to insurance and less chance that it will be taken away or capped. New high-risk pools bring insurance options back for many of us. There are some tax increases on the wealthy (families making more than $250K per year would pay an additional tax on payroll and investments). And there are modest (probably too modest) penalties for people who don’t buy insurance; subsidies and low-cost options should make it possible for everyone to buy insurance.

The opinions of working-age people with chronic illnesses are mixed, just like in the rest of the population. Kerri at Six Until Me writes about how she feels liberated to start a new business now that she isn’t tied to one employer for her health benefits. Meanwhile, Sarah of Sugabetic wonders whether we’ll be paying the same amount for our healthcare plus a bit more in taxes. Mainly there’s a lot of wait and see and hope that it makes things better.

For one Canadian’s perspective — which sounds a lot like what my Canadian coworkers have said, though from a somewhat religious perspective — check out what Sarah at Emerging Mummy. She prefers universal, single-payer healthcare and doesn’t understand (or like) the tone of the last couple weeks down here.

Almost in the background of the healthcare debate, there’s healthcare. Not many doctors write on weblogs compared to patients. “Who has the time for that?” they ask. (It’s too bad, because patients are putting a lot of effort into our own health 24/7 and exposing our difficulties and vulnerabilities; but . . . that’s a post for another day.) Anyway, two cardiologists with blogs engaged in a thought experiment about what would happen to two hypothetical patients — one wealthy, one not — who are having heart attacks in England and the US.

If you really, really want more political and media meta-analysis about what happened, check out Dan Kennedy’s as-always well-written take on David Frum, Paul Krugman, and Rep. Steven Lynch (D-MA).

As for myself, I feel surprisingly upbeat. Soon I’m sure I’ll feel like Debra Gordon, who wants to pull the covers up over her head, but for now I’m happy. Because hopefully things like this and this will be leaving our social discourse.

Posted in Diabetes, Health Care, Worthy Feeds | Leave a comment

Awaiting the vote…

“Mr. Speaker, I seek unanimous consent to revise and expand my comments in the record.”

Yes, I’m watching C-SPAN right now, waiting for the vote. But it’s making me nervous. (Presently, Minority Leader Boehner is getting roundly shouted down. But he’s also getting some “Amens!” from the chamber, too. So there’s at least a little bit of bipartisanship in the House. Ha!)

I will continue thinking about healthcare and writing about it here. Because tomorrow, however the votes are cast, I will still have diabetes; it will still be expensive; and there will still be a lot of work to do.

And it’s abundantly clear from what’s being said by both sides, there’s still a lot of need for more facts.

“I yield back the balance of my time.”

Posted in Health Care, This is who we are | Leave a comment

How Would You Vote on the Healthcare Bill?

I have a coworker who has been keeping us updated on the “whip counts.” He has been following it with the intensity that a devotee of the Tour de France might afford each stage of the 23-day race. And he’s been reporting the results in an almost cryptic shorthand that would make a cricket fan proud: “197-209 No, 205-212 with leaners, and 14 unknown.” (More results.)

Now, don’t get me wrong. I love the Tour de France, and I find cricket intriguing. I also really like bratwurst — almost all sausage, in fact — but I’m pretty sure that I wouldn’t want to eat it (quite as much) if I watched it being made. The same goes for Washington. I enjoy being in DC. I love the architecture and the museums and the people. Being inside the Capitol really is an amazing experience. But the act of getting legislation passed fills me with something between disgust and despair. And every time I have to fret over how a bill is made, I wish just a little bit more for a benevolent dictator. (Not really, but you probably get a sense of my frustration.)

This almost makes it look glamorous…

I prefer policy to politics. So I usually shrug and say, “This is what I would like to see, and I don’t really care very much how it gets passed.” Don’t get me wrong, I have my principles. There are things I think government should do when it can and actions that I absolutely think should never be taken. For the most part, though, I’m pretty flexible. I like bipartisanship, and I believe that compromise isn’t a bad thing. The perfect should not be the enemy of the good.

But this healthcare bill is so weak, so imperfect — not to mention so awfully crafted and politicked — that it took me a bit of mental back-and-forth before I could answer the question my vote-counting colleague asked. “How would you vote on the bill?”

First off, it’s absolutely clear to me and to the majority of Americans that we must do something with respect to healthcare. It’s too expensive; it’s getting more expensive; and we don’t get as much out of our healthcare dollars as people in the rest of the world do. There are about forty million uninsured Americans, and most of us have insurance at the whims of our employers and insurance providers. There’s an enormous amount of ineffective spending, and a lot of our spending doesn’t seem to make us that much healthier. We need to make some large, systemic changes to our healthcare system.

I’m not certain exactly what’s in the bill and its amendments — the various bills and amendments run to thousands of pages of text — but I am not impressed with what I’ve heard. Yes, it should bring down insurance premiums for those of us with private insurance already because it will bring more people who are relatively healthy into the pool of the insured. (Although that certainly hasn’t happened in Massachusetts despite the presence of Commonwealth Care, at least not for the average Bay Stater.) And the CBO claims that it will reduce the federal debt by $130 billion over the first 10 years and $2 trillion almost $1 trillion over the next 10. (I need to do more research to understand exactly how they arrived at these figures. I suspect that there are enough systemic changes in the bill to produce some real savings, but I don’t know if the actual costs will come down or if we’ll just see smaller increases.)

Mostly I’m disappointed because I would like to see the bill do more. My British coworkers like the National Health System — a single-payer, completely taxpayer-funded health system. My Canadian coworkers think all of the talk about national healthcare in Canada killing people is utter bullshit and fear-mongering. I look at France, which also has a single-payer system, and I see better results for patients at a lower cost per capita.

I understand that a single-payer, national healthcare system is scary to some. Even many people on Medicare or who use the VA and BIA hospitals — all of which are single-payer, tax-funded systems that are quite effective at delivering services and holding down prices while keeping their members happy — are worried that additional governmental involvement will ruin what they’ve got. While I understand that people are afraid, I don’t understand why they’re afraid. It seems to me after looking around the world that a single-payer system is the most effective option for insuring everyone, lowering costs, eliminating health-related bankruptcies, creating a “wellness” mindset, fostering efficiency, and bringing healthcare to traditionally underserved areas.

But even if you think a single-payer system is too scary or radical, there are things other nations do that we could adopt as well. For example, the government might…

  • Allow importation of drugs from other nations with the same pharmaceutical standards as the United States. If a drug costs 50 cents per dose in Canada, there’s no reason it should cost many times more in the United States.
  • End the absurd prohibition against states and Medicare bargaining for lower drug prices.
  • Encourage competition between private insurance providers nationwide but make them nonprofit entities. (This is what Germany and Switzerland have done.) Insurance companies would compete to include people into their pool instead of excluding them, since the government would (almost certainly) provide subsidies for the chronically ill, the poor, and the elderly. Keeping customers healthy would lower costs; and by competing on service, the hope is that happier patients would also buy homeowners’ or life insurance from the same company.

These are things the current bill does not do. And I don’t understand how the bill is supposed to bring down healthcare costs overall. I do believe that it will reduce the amount that the federal government has to spend in “uncompensated care” provided by hospitals to people without insurance; but how does that translate to less total spending as measured in costs per capita or as a percentage of GDP? As far as I can tell neither the Senate nor the House bills actually constrain or reduce costs.

I am glad that the current bill tentatively slated for a vote in the house will cut the number of the uninsured by 2/3 — though it will still leave 10 million people without the ability to afford insurance. And I’m glad that it will eventually prevent insurance companies from dropping sick people or charging us more.

It’s unclear whether the reconciliation bill contains a nationwide public option with a reasonably large (though not necessarily all-inclusive) set of covered conditions and therapies — possibly a plan similar to the health insurance program that federal employees and Congress members can buy into. Such a program should prevent a race to the bottom between states (the way that interstate insurance competition probably would) at the same time that it provides a nationwide platform for insurance competition.

But I don’t understand why the many of the bill’s key provisions don’t start for four or eight years. And I’m certainly not happy with how the Senate and House leadership have been presenting the bill to the American people. Nor am I happy with how the Republicans have been staunchly opposed to the numerous good ideas that it contains.

But it’s a bill. And it’s here. And it needs to get a vote.

So back to the question of whether I would vote for it if I were a Congressman. Would I hold my nose and ignore all of its flaws? Or would I hold out for a better bill?

Ultimately, I would vote for it. There are two steps that we have to take to improve the health of Americans and the health-related competitiveness of the US economy. One is getting everybody covered so that everyone can get well or remain healthy. The other is lowering the costs of healthcare. A bill that does one without the other is incomplete, but it’s better than no bill at all.

I would vote for the bill but also be very honest with Americans. The speech might start a little something like this: “We passed a historic health insurance reform act that provides nearly universal coverage for all Americans. It was difficult to do, and it exposed many of the cultural fault lines in this country. Ultimately, it showed us that we are a nation which cares about our fellow citizens — all of them — as much as we care about ourselves. That was the easy part. Now we have to start the process of fixing the fundamental problems in the healthcare system that we hold so dear, so that we can afford the wonderful thing that we’ve just done. it’s going to involve some tough choices, but other countries with more limited resources than ours have made the necessary changes; and now they have better health than we do. It’s about time that we catch up.”

That sure sounds a lot better than the other speech members of Congress might have to give if they vote against it and it goes down to defeat: “As a nation we can’t afford our healthcare spending, but we’ve decided to wait until a later date and start over from scratch in the hopes of finding a better and/or more bipartisan bill. I hope you can hold on a little longer while your elected officials figure out what’s actually important to us as a nation.”

Posted in Health Care, Life Lessons, This is who we are | Leave a comment

Healthcare Debate is Bad for Your Mental Health?

I would have to say that I have a generally cheery, optimistic, “can do” disposition that is somewhat tempered by my belief that we have to persevere through adversity brought on by those who subscribe to a variety of reactionary attitudes. (My endearing, sarcastic cynicism stems — most likely — from the recognition that I have these same, conflicting attitudes within myself.) For the most part I am stoically undeterred. I go about my day gathering information, using that to formulate solutions, and acting on them as much as I can.

In short, I’m an engineer.

But I have to say that the uncertain future of healthcare change — I’m hesitant to call it “reform” or “improvement” these days — is really dragging me down. It challenges my fundamental belief that we can come up with good, equitable solutions to social and governmental problems, that we can form a more perfect union. It’s getting harder for me to push down the unwelcome, paranoid, elitist, (probably) untrue feelings that the demagogues are tricking the hoopleheads into ruining my life for inscrutable (but certainly nefarious) reasons.*

But that’s not really helpful. So today I’m going to muddle through in the only possible way I can: by writing unit tests, going to meetings, and listening to Tracy Chapman. (Oddly Tracy’s music — I’ve seen her twice, so we must be on a first-name basis by now — usually cheers me up by reminding me that it could be worse, that it was worse in the late 80s and early 90s, that there’s pain and heartbreak, that we’ve got to keep going.) Because if I can’t make things better right now, at least I can calmly carry on get excited and make things. I can keep doing what I do well and wait to get back into the right frame of mind to think about healthcare again.


* — I do recognize that there are legitimate reasons for disliking the current proposals and/or the way that the legislation might be passed. I’m limiting my resentment to those who object with questions like “Why now? Why here? Why so far-reaching? Why should I give up anything I’ve got? Why should I pay anything to help someone else?” despite all of the evidence of the need for change in order to improve the health, economic security, competitiveness, and essential fairness of the nation.

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My Own Questions about Health Care

Updated on 5 March 2010 at 8:30AM: I added a few more questions that were written down at the office.

It seems like I have a lot of answers about healthcare, but I really don’t. However, I do have some anecdotes and a few facts. And I have done some research when prompted or to fact-check other people’s claims. I even have a lot of opinions that I usually try to keep to myself.

But mostly I have a lot of questions and a rubric for evaluating options. I have a lot of questions. That’s what I do: I ask myself questions that I’d love to have answered before I come up with a firm opinion, if I come up with one at all.

I’ll tell you what I wonder, and I would love to know your questions about healthcare reform and costs.

Here are some of my questions, which I’ll number in case you want to provide your own answer:

  1. How should we pay for insurance?
  2. How much should individuals have to pay for their healthcare? Should everybody pay the same amount? Should we have tiers of service? Should it be tied to income? Is the important thing equality of coverage or equality of access?
  3. How would allowing health insurance competition across state lines impact costs, benefits, and outcomes?
  4. Would cross-border insurance competition lower insurance premiums? If so, what are the mechanisms? Would it cause a “race to the bottom” in covered services?
  5. What are “health insurance compacts?” Are they run by states, nonprofit organizations, or for-profit companies? Would they promote competition, lower costs, lead to cuts or improvements in covered services, etc.?
  6. What’s the proper amount of regulation of insurance companies and healthcare costs and services?
  7. How would simplification — going from 51 or so different regulatory schemes and hundreds of insurance plans to a dozen or fewer — affect costs, coverage, and patients’ health?
  8. What should be mandated? Why should this vary by state? What’s the right way to determine what’s covered?
  9. If we continue to have a system with different mandates, aren’t we going to end up exactly where we are now, with some people covered for some illnesses and others not?
  10. What’s the proper role for federalism in healthcare?
  11. Does actively preventing chronic illness cost more than treatment?
  12. How much of our healthcare spending is attributable to “unnecessary” incentive-based, fee-for-service activities? What are these “unnecessary” services?
  13. Is radiology too expensive? Do hospitals buy the appropriate power of scanner? Is there a point where spending more doesn’t get us better results?
  14. What impact would electronic health records have on costs and outcomes?
  15. What is the cost to hospitals, governments, and the insured for “uncompensated care” provided to the under-insured?
  16. Is it okay to bring currently healthy individuals into the insurance pool (thus lowering premiums per capita) without enacting a plan to reduce total healthcare costs at the same time? How will we sustain momentum for cost containment if we don’t?
  17. What are the subsidies for insurance premiums and/or healthcare costs that are part of the (current) Democratic plan? How much are they? Who would get them? Where do the funds come from?
  18. How do the plans proposed by the House and the Senate reform delivery to “ensure better outcomes” as Kent Conrad (D-ND) said they would on “Meet the Press?”
  19. How does the Medicare pricing and reimbursement model impact providers, patients and costs?
  20. What does the Congressional healthcare plan do to Medicare? Would the President’s plan move people to Medicaid, as the GOP says? How would it affect taxes, the costs to the states, insurance premiums?*
  21. Why does everyone hate Medicaid?
  22. Will the fees in the President’s plan increase the cost of healthcare, as John Kyl (R-AZ) suggests? What are these fees?
  23. How much healthcare do we really need? Is there a target number?
  24. What is the rationale for more government involvement? How do we know its influence won’t mess everything up or politicize coverage?
  25. Why aren’t the administrative costs and overhead lower for private insurance companies?
  26. With as many people paying so much for care, everybody must know someone who is having a hard time or paying a large part of their income. Why isn’t there something like a “pink ribbon campaign” to mobilize for lower healthcare costs?

Okay, now it’s your turn. Feel free to give voice to what you know in the comments, and please share your own questions. Opinions are fine, but data/evidence-based opinions are even better. Everything civil is welcome.


* — Senator Lamar Alexander (R-TN) said some rather unflattering things about the Democrats’ plan Sunday on ABC’s “This Week.” They’re all unsourced, so I’m going to leave the actual claims unstated. But it’s worth checking them out.

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What to Ask Yourself about Healthcare

There are three questions I ask whenever I look at potential healthcare changes:

  1. How will it improve patient health outcomes?
  2. How will it contain or reduce the cost of healthcare?
  3. How will it increase access to healthcare for all Americans?

The first question focuses on the basic purpose of medicine: making or keeping us healthy. In general, it makes little sense to make a change that does not improve our wellbeing. I feel like this frequently gets lost in the conversation. Of course, treatments have costs along with benefits, so . . .

We should also ask, “What kind of value will we get for the money that we spend?” After all, it makes no sense to spend money on healthcare that doesn’t make us healthy or to pick an expensive option that is no better (medically) than a less costly one. Not every drug, procedure, or policy involves such a choice, but many do.

And finally, a variety of changes aim to move people onto insurance rolls or improve access to medication and services. These solutions ideally encourage wellness and move patients away from using the emergency room as a primary care option.

Personally, I think that we have been focusing almost exclusively on the second question: “How will this change reduce my insurance premiums and out-of-pocket costs?” And we rarely ever ask the last one: “How will this change improve the health of my relative, neighbor, coworker, or the guy I don’t know on the bus?” We seem to think that we’re not all in this together, that we’re autonomous healthcare consumers, that we can improve our own outcomes and costs without making changes at the societal level. (Ironically, if we improve everyone’s health, we should see lower overall costs. These questions/issues are all related.)

At least, that’s how I see it.

Posted in Health Care, This is who we are | Leave a comment

The Keystone Initiative: A Checklist Success

From Atul Gawande’s The Checklist Manifesto: How to Get Things Right, p. 44:

In December 2006, the Keystone Initiative [which used checklists in the ICU and integrated executives to help remove roadblocks] published its findings in a landmark article in the New England Journal of Medicine. Within the first three months of the project, the central line infection rate in Michigan’s ICUs decreased by 66 percent. Most ICUs — including the ones at [Detroit's troubled] Sinai-Grace Hospital — cut their quarterly infection rate to zero. Michigan’s infection rates fell so low that its average ICU outperformed 90 percent of ICUs nationwide. In the Keystone Initiative’s first eighteen months, the hospitals saved an estimated $175 million in costs and more than fifteen hundred lives. The successes have been sustained for several years now — all because of a stupid little checklist.

This is the kind of thing that has to happen in every department of every hospital if we’re going to have affordable, first-class healthcare everywhere in the US. Unlike some other changes this one is relatively easy to implement and costs very little, with almost immediate payback.

Posted in Book Notes, Health Care, Life Lessons | Leave a comment

WTF Is It Going to Take?

Update from the day after: Just so that everyone knows, I’m not singling out any specific people or any particular party. I’m only angry at Congress and the pundits who are more concerned with scoring political points than with improving an obviously broken, expensive system. It’s true that I was angry when I wrote this, but it was an anger born of systemic frustration and not any specific interaction I’ve had. My anger was not directed in a partisan fashion; it’s a truly bipartisan emotion, with enough for each party. But now that I’ve railed, I can get back to the nonpartisan task of looking at all sides of this topic. As always, I welcome practical political dialogue — even of a partisan nature — with anyone and everyone interested in an honest discussion about what’s possible and what the trade-offs of these choices might be. Stay well!

I’m going to take a short break from my usually nonpartisan, constructive mode of looking at healthcare costs and reform. Please forgive me.

The fact that I might be inclined towards partisanship here is not something I relish. Sure, I have my political opinions. (Oh, do I have opinions!) But I’ve changed affiliations a couple times, so I believe that I have a little standing when it comes to understanding the opposing viewpoint. I don’t think either side is the enemy or stupid or destroying America or whatever mean thing one side says about the other. (Yes, it’s sad that’s what gets passed off as political debate at the present time.) So I do believe there’s more than just simple partisanship going on in Congress and around the water-cooler; I can understand why each side is deeply suspicious of the principles that underlie the other’s position.

But I am so very, very angry about what is *not* happening to get the legislation passed. And don’t even get me started about the weak content of the proposals and the counterproposals.

And when I say that I’m “angry,” I don’t mean rhetorical anger. I don’t have the luxury of rhetorical anger. Well, that’s not exactly true; unlike the under-insured, I do have very good coverage, and I live in a place with multiple care-providers for the same condition. But I do have a disease, and I use a lot of healthcare relative to the majority of the population. I don’t want to spend ever more money out of my own pocket each year for something that isn’t going away anytime soon. Worse, I strongly believe that a good portion of each dollar spent on my healthcare does not actually go very far toward providing a better chronic illness experience. And I suspect — but could probably never prove — that if we were able to spend less on disease management, we could probably invest enough of what we might save into actually finding the cure for diabetes and other expensive long-term illnesses.

I also have a nagging fear that I’m only one unfortunate life-event away from being in a truly terrible place with healthcare. If we’ve learned anything over the last couple years — and I’m not sure we have — it’s that even the “good jobs” aren’t always secure and that our wellness depends on being well-employed, which is somewhat out of our control. That’s unconscionable. In fact, it actually sounds un-American to me; and I think that if you disagree with that statement, then you and I have such vastly different notions of the American dream and our possibilities that I wonder whether we actually live in the same country, whether we were taught the same things about who we are as a people, whether we actually are or can be the great nation that we claim to be.

Why am I so angry? After all, I had planned to keep posting rational, dispassionate, argument-by-argument analyses of the different aspects of healthcare and insurance reform, building up to a convincing argument about why we should make a particular set of changes. So what’s happened to make today the day that I lose my composure and get ahead of myself?

It seems that after today’s White House-organized bipartisan healthcare summit, returning to an honest discussion about the need for changes and putting aside ideological differences seems unlikely to happen. So I’m going to be a little petty and then try to redeem myself with some realistic, practical suggestions that ought to be able to get bipartisan support. But right now, I’m angry.

In my black heart, what I really want is (a) for half of Congress to be without health insurance until a law actually fixes what’s broken with American healthcare delivery and spending and (b) for the other half to pay the same percentage of their income for healthcare as the 12% of Americans who pay completely out of pocket. Deep down in that dark place I don’t talk about at parties, I want to take this group of 535 people who are mostly beyond middle age and tell them this: “You haven’t been working, so you’re fired. You don’t have health insurance anymore except what you can get through COBRA (which was passed via reconciliation, I might add). And many of you will have pre-existing conditions so good luck getting reinsured under a generous plan. And since you don’t like governmental influence in the health system, we’re going to deny you Medicare or Medicaid — and SCHIP, too. (Because as rotten as you have been to us for the last few years, you deserve to worry about your whole family, too.) And you have to go home to your district for healthcare; I hope you live in a big city with lots of services, because you’re going to need them eventually. Some of you won’t be very lucky. If these new circumstances bankrupt any of you, I don’t care. Now you can suffer with the rest of us.”

I know, I know . . . it’s petty. But the social justice and humanitarian arguments have been ineffective in moving us toward consensus. Nor have purely economic arguments.* I don’t feel like I’m being hyperbolic when I say I believe healthcare reform is a matter of national survival. If the well-being of the nation isn’t enough to move the Congress forward, then I suspect greedy self-interest is our last hope to get meaningful reform passed. And right now Congress isn’t feeling any pain.

What do I think is “meaningful reform?” Without tipping my hand too much about what it could look like or how it might get implemented — I would like to continue investigating the various aspects of healthcare spending without favoring or dismissing any particular idea — here’s a broad outline of what I would very much like to see:

  1. Insure every American by mandate. You can refuse treatments if you want. That’s your business. But you can’t refuse to pay for insurance and/or healthcare. This is the very basis of insurance: Share the economic risk as broadly as possible so that over our lifetimes we pay the lowest possible amount.
  2. Ensure that no American can be denied insurance coverage, be dropped from any plan, or be forced to pay more than they can afford. Again, the goal is two-fold: everybody pays a reasonable amount at the same time that everyone has access to healthcare. (BTW, you can’t have this without an individual mandate. Universal coverage requires a universal mandate.)
  3. Reduce the administrative costs of private sector health insurance — if we keep that system — to the same level as government run programs (currently 2%).
  4. Discourage the use of the E.R. for routine care. For example, we might encourage producing more primary care physicians. We might also need to build more community-based, 24-hour primary care clinics for non-emergent care.
  5. Aggressively target the elimination of preventable chronic illnesses. Chronic illnesses — preventable or not — constitute up to 85% of all medical spending.
  6. Incentivize the use of evidence-based medicine. This means doctors and hospitals should get bonuses when patients do well and costs are low.
  7. Focus on waste reduction. In medicine this means choosing lower cost options (such as generic drugs and older scanners) whenever the outcomes are the same; lowering administrative costs; preventing medical mistakes; reducing the number of unnecessary, duplicated, and purely defensive tests; using electronic medical records that are shared by all healthcare providers; etc.
  8. Establish a national health strategy. We lack systemic coordination and goals. Ideas for goals include making wellness more prominent in policy, reducing preventable illnesses by encouraging positive lifestyle choices, improving rural medical access, implementing electronic health records, creating high-quality protocols, etc.
  9. Do some one-time changes that are politically palatable but won’t really do very much to lower costs: prohibit companies from advertising prescription drugs on television, over the radio, and in non-medical publications; reform medical malpractice; etc.
  10. Create a panel of medical professionals who can set reimbursement rates and maximum costs for all providers and insurers.

I am purposefully steering clear of issues where I think there are multiple good solutions. I don’t know enough about the potential costs, revenues, and savings of the choices. Maybe a single-payer system will make implementation of these goals easiest. Perhaps interstate competition between private insurers will lead to lower costs. If so, how would different states handle different requirements for covered services? Should we eliminate antitrust exemptions for insurance companies? Encourage co-ops? Create public plans? What role should the individual states play? I suspect there’s a place for federalism, with states as laboratories for innovation, but how much? Should we tax Lexus Cadillac healthcare plans? Reasonable people can come up with different conclusions on all these proposals.**

There’s one big, lingering, completely untouched question: “How much healthcare do we really need?” I won’t propose an answer. Everyone wants their healthcare completely covered, whether that’s continuous glucose monitoring supplies, fertility treatment, or experimental therapies for a rare disease. It’s something I grapple with myself. Unfortunately, it’s also the issue that led to the first (tragically) effective attempts to derail reform. (Remember “death panels?”) From a selfish perspective, I would also like to see a system where the chronically ill aren’t forced into higher cost plans.

And for most Americans that’s what it all comes down to: “What’s in it for me?” For Congress it’s a political game. For all the rest of us, it’s our health.


* — Healthcare costs are higher in the US than in any other developed nation. In fact, healthcare spending as a percentage of GDP is 50% higher in the US than in other countries, limiting what companies can pay employees and what individuals can spend and invest. Healthcare costs employers more than $2 per hour per employee, harming US competitiveness. And it’s only getting worse; by the end of the decade, spending will account for 20% of GDP. One out of every five dollars spent in the US will be go toward returning us to health or keeping us well. And on top of all that, Medicare will be insolvent by the end of the decade at current levels of spending, requiring higher taxes or reduced services if costs don’t come down.

** — Simply saying something is “socialism” is not a reasonable counter-argument. Show me why it’s bad. Prove to me that socialized health systems in other democracies have worse outcomes than the United States — because they don’t, and they’re less expensive. If you’re just “red baiting,” then perhaps you should stop, take a moment to reflect, and grow up. I’m back to being civil now; so let’s carry on our conversation without poisoning the well any further, shall we?

Posted in Diabetes, Health Care, This is who we are | 3 Comments

How Much Does Health Care Cost?

So far, I’ve looked at how much my prescriptions cost (almost $6,000 per year) and how much the rest of my health care costs (about $7,100 or $4,250 depending on who you ask). Adding those numbers up, you get $10,250 – $13,100. My share is a bit higher than the American average of roughly $8,000.

That’s right, American companies and individuals spent an estimated 2.5 trillion dollars last year on health care, or about 16% of GDP. [1] That’s up from $2.2 trillion from two years earlier. [2]

Where are all of those dollars spent? The Kaiser Family Foundation published a briefing paper that breaks down the costs:

  • 31% – Hospital care
  • 21% – Physician/clinical services
  • 10% – Other professional services
  • 10% – Retail: prescription drugs
  • 7% – Program administration
  • 6% – Nursing home care
  • 6% – Investment
  • 3% – Home health care
  • 3% – Retail: Other products
  • 3% – Government public health activities

The New York Times presented the numbers slightly differently, but with similar findings for the year 2007:

  • 31% – Hospitals
  • 24% – Doctors (18%) and clinics (6%)
  • 10% – Prescription drugs
  • 9% – Nursing homes and health care
  • 7% – Dental service, other personal care
  • 7% – Administration
  • 6% – Research and construction
  • 3% – Government public health activities
  • 3% – Medical products (other than drugs)

Somewhere in all of those numbers is the amount attributable to medical imaging and diagnostics: about 6% of all spending in 2004 [3 (PDF)]. I’ve been interested in this figure for a while, since part of my work involves helping the engineers who build those high-cost devices and assays.

Overall, the amount spent by publicly administered plans is roughly the same as through private insurance (46% and 42%, respectively) with the rest coming out of pocket (12%).* The cost of administration is significantly lower in public plans than private insurance: less than 2% for Medicare vs. 7% overall.

Furthermore, it appears that there’s a lot of wasted spending in that $2.5 trillion: perhaps as much as 30%.

Based on more than 20 years of utilization research, Dr. John E. Wennberg, director of the Center for the Evaluative Clinical Sciences at Dartmouth Medical School, has established that nearly 30% of U.S. healthcare spending—roughly $630 billion annually—is spent on ineffective, redundant, or inappropriate diagnosis and treatment.

And 75% to 85% of health care spending is dedicated to treating chronic diseases. [4 (PDF), 5] The average per capita spending for the half of Americans without a chronic disease was a mere $994. While these conditions are certainly not all avoidable, many of them are.

Well, that’s enough data for tonight.


* — Basically, 12% of health care spending includes some of the most expensive per-service billings.

Posted in Diabetes, Health Care, Life Lessons, This is who we are | 1 Comment